Terms of Use

You must be at least 16 years old to create an account; the app checks your date of birth when you sign up. By using Strivio, you confirm that the information you provide is accurate and that you'll keep it up to date. You're responsible for safeguarding your account credentials and for any activity that happens under your account.

Strivio connects fitness coaches with their clients through client rosters, workout and nutrition programs, progress tracking, messaging, and scheduling. Coaches and clients use the Service to manage their own coaching relationship — Strivio is not a party to that relationship and does not provide fitness, nutrition, or medical advice.

Coaches are responsible for the programs, assessments, and advice they give their clients through the Service. Clients are responsible for following any medical guidance before starting a new workout or nutrition program and for accurately reporting their own health information. Strivio does not review, verify, or endorse the content coaches or clients exchange.

Public coach profiles

Coaches can request a public profile page on strivio.fitness. We build it from the details the coach sends us, and anyone on the internet can see it, including search engines. The coach is responsible for making sure those details are accurate, and for having permission from any client whose photos, results, or story they share. We may decline, edit, or remove a page that breaks these Terms. A coach can ask us to update or take down their page at any time.

Coaches can use an optional AI assistant to ask questions about their clients and draft messages. It is powered by a third-party AI service (Google Gemini), and the coach's client data is sent to that service to generate each answer. Coaches must agree to this before first use and are responsible for making sure their clients know their data is used this way.

AI answers can be incomplete or wrong. Check them before relying on them. Nothing is sent to a client until the coach confirms it, and the coach is responsible for any message they send.

Strivio is a coaching and communication tool, not a medical device or healthcare service. Always consult a qualified healthcare provider before beginning any exercise or nutrition program, especially if you have an existing medical condition. You use workout plans, nutrition guidance, and other content shared through the Service at your own risk.

Certain features require a paid subscription, purchased and managed through the Apple App Store or Google Play. The price and billing period are shown before you buy. Subscriptions renew automatically at the end of each period until you cancel; cancel in your App Store or Google Play subscription settings at least 24 hours before renewal to avoid the next charge. Strivio does not process or store your payment card details, and refunds are subject to the policies of the App Store or Google Play. Deleting your Strivio account does not cancel a store subscription.

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Impersonate another person or misrepresent your affiliation with a person or entity.
• Harass, abuse, or harm another user through messages or other content shared on the Service.
• Post photos or personal information of another person without their permission.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the Service.

You retain ownership of the content you submit through the Service (profile information, messages, assessments, and other materials). By submitting content, you grant Strivio a limited license to store, process, and display it as needed to provide the Service. Strivio and its licensors retain all rights to the app, website, and underlying technology. Open-source software and artwork used in Strivio are credited at strivio.fitness/about.

Coaches may share links to third-party content, such as exercise demonstration videos. Strivio doesn't control or endorse third-party sites or content, and your use of them is governed by their own terms.

You can delete your account at any time from Settings → Delete Account in the app, or at strivio.fitness/account-deletion. We confirm the request and delete your account and its data within 30 days. We may suspend or terminate your access if you violate these Terms or if we reasonably believe your use of the Service poses a risk to Strivio or other users.

The Service is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, Strivio is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including any reliance on workout plans, nutrition guidance, AI assistant answers, or other content shared between coaches and clients.

We may update these Terms as Strivio evolves. If we make material changes, we'll notify you in the app or by other reasonable means before they take effect. The "Last updated" date above reflects the latest revision. Continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the Philippines, without regard to its conflict of law principles. This doesn't take away any protection you have under the mandatory consumer laws of the country where you live.

Questions about these Terms? Reach us at ogamajohnd@gmail.com.